Frequently asked questions

Choose your size and a set of 6, 9 or 12 magnets. Upload the matching number of photos, add your set to the cart and complete checkout.

Small: 50 × 50 mm with rounded corners. Medium: 65 × 65 mm with square corners. Large: 80 × 80 mm with square corners.

Choose 6, 9 or 12 magnets. Your price updates when you select your size and set.

Yes! You can upload a different photo for every magnet.

Upload JPG, PNG or WEBP files. Clear, high-resolution original photos give the best results. Avoid blurry images and screenshots.

Yes. Tap the upload button and choose photos from your phone. Convert HEIC photos to JPG before uploading.

For the best result, upload square photos. If your photos aren’t square, we’ll crop them to fit, keeping the important parts in view.

Check your internet connection and make sure your photos are JPG, PNG or WEBP. Try again or use another browser. If you still need help, email info@imagvo.com.

They stick to magnetic surfaces, including many refrigerator doors and steel boards. Some stainless-steel refrigerators aren’t magnetic, so test yours with another magnet first.

Wipe them gently with a soft, dry cloth. Avoid soaking them or using abrasive cleaners.

We normally make and dispatch your magnets by the next working day. Delivery time then depends on the shipping option you choose at checkout.

The available shipping options and their costs are shown at checkout before you pay.

Once your order has shipped, you’ll receive an email with a tracking link.

Cancellation is possible only before production starts. Email info@imagvo.com as soon as possible with your order number. For changes, contact us immediately so we can check what’s still possible.

We don’t accept change-of-mind returns because your magnets are made especially for you. If your order arrives damaged, faulty or incorrect, please contact us so we can resolve the issue.

Email info@imagvo.com with your order number and clear photos of the problem. If the package is damaged, please include a photo of the packaging too.

Your uploaded photos are deleted immediately after your magnets have been made.